CUSTOMER SERVICE
Payment Methods: Visa, Mastercard, Discover, American Express and PayPal. We also accept checks and money orders when sent with your order by postal mail.
30-Day Satisfaction Guarantee: If you are not completely satisfied with any item -- even a video you've already opened --
simply return it within 30 days for a full refund of the purchase price.
Backordered Items: All backordered items are clearly identified in the description. Backordered items will ship to you as soon as we get them at the normal
shipping charge for that order (no additional charge for a second shipment).
HOW TO CONTACT US
Physical address: 5390 Main St NE, Dept 1, Minneapolis, MN 55421 USA
Phone: 800-819-7111 or 763-571-5840
Fax: 763-571-5906
SHIPPING CHARGES: CANADA ADDRESSES
All prices in US dollars.
Customer responsible for any customs or taxes.
Sorry, no free shipping outside the USA
Standard Canadian shipping: A standard order placed now will ship on Monday, Sep. 13. Your package will usually arrive in 5 to 15 business days after it's shipped (we use both the US Post Office and Canada Poste).
| First item |
$7.99 |
| Each additional item |
$0.99 |
HEAVY ITEM SURCHARGES
Some items cost extra to ship because of their weight (e.g. dumbbells, weights, videos
packaged with equipment, etc.).
You can immediately see this heavy-item shipping surcharge in the item’s description
and in the shopping cart.